WELFARE RIGHTS JOB

Welfare rights advisers are employed mainly by local authorities, health services, voluntary organizations, law centres or independent advice centres. They offer advice to members of the public on social security, housing benefit, and child benefit - in short, any welfare assistance to which someone is entitled.
They also act as advocates, helping clients claim their entitlements, and as intermediaries, explaining benefit decisions that have been made. Benefit regulations can change frequently and are often complex, so it is important that staff in this role keep up to date.
The work involves responding to benefits enquiries from members of the public. The particular mix of advocacy, representation and advice may vary, but typically common work activities are likely to include interpreting and explaining legislation, official letters or benefits information for clients.
Identifying possible sources of benefit for clients. Helping client’s complete claims forms or prepares appeals helping clients with budgetary planning with benefits agencies. Referring clients to other sources of help. Representing clients at tribunals. Keeping up to date with relevant legislation and policy.