FAST FOOD RESTAURANT MANAGER JOB

A fast food restaurant manager is essentially a commercial business manager, with ultimate responsibility for safeguarding the financial success of a specific outlet/site and maintaining the reputation of the company. The role obviously has a strong hospitality element ensuring that the restaurant delivers high-quality food and drink, and excellent customer service, are prime concerns. However, it also includes activities common to business managers within any sector, including overseeing marketing, sales, operations, finance and human resources.

In some organizations, management is on a relatively large scale. The concept of fast food has changed over recent years and no longer just conjures up images of burgers and pizza. Coffee houses, sandwich shops can now be considered as fast food outlets. The managers of all these establishments, regardless of their end product, all face similar responsibilities, including: operational management: organizing stock and equipment, ordering supplies, and overseeing building maintenance, cleanliness and security, financial management.

And even planning and working to budgets, maximizing profits and achieving sales targets set by head office, controlling takings in the restaurant, administering payrolls, etc., people management recruiting new staff, training and developing existing staff, motivating and encouraging staff to help achieve targets, co-coordinating staff scheduling and rotes, working to ensure standards of hygiene are maintained and that the restaurant is complying with relevant health and safety regulations.

Ensuring high standards of customer service are observed at all times, implementing, and instilling in their teams, company policies, procedures, ethics, etc., handling customer complaints and queries, devising and marketing promotional campaigns, preparing reports and other performance analysis documentation, reporting to and attending regular meetings with area managers or head office representatives, establishing relationships with the local community and undertaking activities which comply with the company's corporate social responsibility programs.