ARMED FORCES TRAINING JOB

A training and education officer in the armed forces is a commissioned officer with management, educational and personnel duties, who is responsible for education and training support within one of the three armed services. Training and education officers are often responsible for specialist or technical training.

In addition to being a military officer whose role is to lead, motivate and manage, the work involves teaching and acting as a careers consultant and training adviser. Officers must also prepare their team, ensuring their readiness to fulfill their purposes in the armed forces, directing them when circumstances demand action, and using their skills and competence. Training and education officers are often located at education and training centers within military bases, or cover a geographical area.

There will also be occasions when they will be required to fulfill field operational roles. Analyzing learning needs both knowledge and skills. Directing learners to appropriate courses. Organizing initial training for new entrants into the forces designing, setting up and running training courses. Instructing in subjects, including military studies, engineering and management, from the most basic level right through to technical and/or degree-level work. Tutoring senior officers preparing for promotion.

Coordinating language training, perhaps including EFL (English as a Foreign Language) training for officers, and other ranks from the armed forces of other countries. Carrying out the necessary administrative tasks associated with learning programmers for individual officers and other ranks. Managing a team of experienced personnel. Supporting the education and training of the families of staff. In addition, in field operations, activities might include media, civil liaison, community relations or transitional roles. Delivering low-level language or cultural awareness training

ACADEMIC LIBRARIAN JOB

Academic librarians provide support to members of an academic community, such as students, researchers and lecturing staff. Typically, an academic librarian will manage, organise, evaluate and disseminate information, and they will often be responsible for a specific academic subject area or a particular function, such as resource ordering, loans, special collections.

They are also involved in facilitating and supporting learning by teaching information retrieval skills to students and staff. Academic librarians spend a considerable amount of time working with electronic resources and are increasingly involved with database management and web page development. Specialist responsibility for an academic subject or function is common even at basic-level posts. Some roles have a strong focus on electronic resources and information technology.

The following is a list of tasks typically undertaken within the role: dealing with users' enquiries. Managing resources such as books, journals and websites. Managing buildings, furniture and equipment. Managing staff, which may involve recruitment and selection, appraisals, disciplinary action, staff rotas and training, as well as day-to-day management of staff. Managing budgets maintaining relationships with external bodies, such as suppliers.

Contributing to academic course development and liaising with academic departments. Creating, updating and managing information resources - both electronic and printed. Selecting, acquiring and cataloguing information using library and information software. Assisting researchers with literature searches using databases, printed resources and the internet. Delivering information and learning skills courses for students and staff. Contributing to the development of strategic plans for library and information resources. Participation in professional groups or networks.

ACCOMMODATION MANAGER JOB

Accommodation managers are generally employed in the private sector by hotels, cruise ships and conference centers, or in the public sector in halls of residence, hospitals and health worker housing, government-run care homes and housing associations. It is their responsibility to ensure that their establishment is run efficiently, that standards of cleanliness and maintenance are upheld (in rooms, bathrooms, and public areas), that budgets are controlled and that their teams of staff are well trained and managed. In hotels, accommodation managers may be known as housekeepers.

Across all sectors and establishments, accommodation managers have similar and typical managerial responsibilities, including people management and training, budget control, business planning and administration. Exact duties and levels of responsibility vary from position to position. In hotel accommodation, typical activities include: ensuring that accommodation is clean, well maintained and attractively presented, controlling a budget, managing stock and ordering supplies, inspecting to ensure that all aspects of the accommodation meet hygiene and health and safety regulations.

In educational/hospital accommodation, typical activities include: planning the availability of accommodation for students or conference delegates (education) or for nursing and medical staff (hospitals), budgeting and controlling finances, managing maintenance and arranging repairs, supervising the work of cleaning staff and ensuring standards are maintained, negotiating contracts with private landlords, e.g. for accommodation off campus or off site, and preparing relevant documentation, involvement in building and refurbishment plans for residential accommodation.

Accommodation managers may be involved in some practical or hands-on work, but their role is mainly supervisory, with people management constituting a significant proportion of their role. Increasingly they are required to manage staff that are employed by contractors, as opposed to in-house teams, and therefore need to be able to handle rapid staff turnover and ensure all new staff are fully conversant with policies and procedures.

ADULT NURSE JOB

Adult nurses provide medical care to, and support the recovery of, patients suffering from acute and long-term illnesses, diseases such as diabetes or arthritis, or those requiring surgery. They focus on the needs of the patient rather than the illness or condition. They also promote good health and wellbeing through education. Nurses plan and carry out care within a multidisciplinary team but are the main point of contact for patients.

Adult nurses work mainly in hospitals, although they are playing an increasingly prominent role in the community, attached to a health centre or general practice and in residential homes, specialist units, schools and hospices. Gaining the trust and confidence of each patient is an important role for nurses, as they have more continuity of patient care than other members of the medical team.

Patients may have chronic conditions, such as diabetes or heart/kidney problems, or serious acute conditions, such as heart failure, stroke, hepatitis or burns. They may be in for surgery, admitted to accident and emergency with injuries, attending an outpatient clinic or undergoing tests and assessments. In all cases, nurses need to establish a good relationship with the patient and their relatives.

Day-to-day pressures and duties will depend on your role, but typical work activities can include: preparing patient care plans, implementing plans through tasks such as preparing patients for operations, wound treatment and monitoring pulse, blood pressure and temperature, observing and recording the condition of patients, checking and administering drugs and injections, setting up drips and blood transfusions, assisting with tests and evaluations, carrying out routine investigations, responding quickly to emergencies and maintaining patient records.

ADVERTISING BUSINESS

Without advertising, your business will fail. But no matter how excellent your product, if no one knows about it you have no sales, no revenue, no business. If you are a start up business you must get your name and products known to your potential customers. Small businesses, personal traders, and home-based businesses are often constrained by advertising budgets. It does not have to be so. Advertising can be as inexpensive as you want or as expensive as you want. The idea is to get the attention of your potential customer.

Television, print, radio, bulletin announcements, billboards, streamers and posters are some of the more popular ways to advertise. Don’t ignore the internet -create a good domain name with an attractive website and submit your site for free to search engines and web directories. Make attractive and simple business cards and swap them with other businesses. Offer free printing or charge a reduced fee of labels and stands used in commercial establishments. The variations are almost endless.

The idea is to get as much exposure as much you can because without exposure your business will not happen. Don't just think things out, action is what is important. Promote your product with energy. There are many goods and services on the market. A product that is not advertised properly will not be noticed. Many great innovations have not found their market due to a lack of effective advertising.

You must get out and advertise. Even if at first you only attracting a single person. One good word of mouth will spread, giving you some initial exposure that you can build on. There is one more very important point to consider you can spend a fortune on advertising your product. But you only get one chance with the customer. Your product must live up to what has been promised and deliver the benefits advertised. Good advertising plus a good product will result in growing sales.

ADVERTISING COPYWRITER JOB

Advertising copywriters usually work in a creative partnership with an art director to conceive, develop and produce effective advertisements. The art director deals mainly with the visual images the copywriter provides the verbal or written aspect. This involves writing 'copy', i.e. coming up with original catchphrases, slogans, messages and strap lines. It also includes writing all the wording in any type of advertising.

Copywriters are often involved in the production process, which can include casting actors and dealing with production companies and directors. They also work with typographers, designers and printers. The nature of the work will vary according to the type of agency, but typical work activities in a traditional advertising agency include meeting the account management team to discuss client requirements and product background brainstorming ideas and concepts.

Working in a close-knit creative partnership with the art director to generate workable concepts and ideas. Writing clear, persuasive, original copy. Submitting ideas and discussing progress with the creative director before making presentations to clients. Amending, revising or redeveloping campaigns in response to feedback from the creative director or clients. Working on several campaigns at once, under pressure and to tight deadlines.

Proofreading copy to check spelling and grammar. Overseeing campaigns through the production stage to completion. Casting actors for TV and radio work, listening to voice tapes with production companies, photographers, typographers, designers and printers. Keeping up to date with popular culture and trends. Advising intending creative’s and reviewing their portfolios ('books').

ADVOCATE JOB

In essence, an advocate is a self-employed independent lawyer. Most are based in Supreme Court and work as self-employed individuals, depending on solicitors and some other professionals for their income. A small number are employed within industry or local government in high court. Their activities include: preparing for cases and liaising with solicitors presenting cases and representing clients in courts, providing specialist legal representation and advice to solicitors and appropriate professional bodies in written opinions or at consultations.

The process of becoming an advocate is currently under review. At the moment, after completing a bachelor degree of the requisite standard and the full-time Diploma in Legal Practice, it is necessary to undertake a period of full-time training in a solicitor's office approved by the Faculty of Advocates. After you have been formally admitted by the Faculty as an Entrant (trainee advocate) and passed certain examinations there comes a further eight/nine month period of unpaid practical training with an experienced advocate and finally a competency assessment, which covers written and oral advocacy skills.

Current advice is that you should complete a two-year solicitor's traineeship so that you can qualify and practise for some years as a solicitor before going to the Bar. The work of a criminal barrister is likely to involve a lot of advocacy in court. A family law barrister may be representing clients in court in a contact dispute or divorce case, but equally may be involved in mediation as a way of avoiding the need to go to court.

A barrister practising chancery law will act in 'traditional' chancery cases related to wills, probate and trusts but may also be heavily involved in providing advice and negotiating on corporate and commercial matters. Employed barristers will undertake similar activities for one particular company or client. At more senior levels, they may also become involved with the development of legal policy and strategy.

AERONAUTICAL ENGINEER JOB

An aeronautical engineer applies scientific and technological principles to research, design, maintain, test and develop the performance of civil and military aircraft, missiles, weapons systems, satellites and space vehicles. The role is focused on enhancing high-quality flight safety and standards, as well as reducing system costs and, increasingly, the environmental impact of air travel. Most engineers specialize in a particular area, such as research, design, testing, manufacture or maintenance.

Activities vary according to the role and employer, with most aeronautical engineers specializing in a specific area. Within each specialism, tasks typically involve: undertaking blue sky research or applied research, blue sky research involves developing and using fundamental physical processes and physics laws in a controlled environment; applied research concerns the application of blue sky research and is undertaken in a design environment, industry or university research centre.

Investigating the use of new materials, or improving existing materials used, applying the principles of science and technology to the creative design of aircraft components and support equipment and researching and developing design specifications. Undertaking systematic manufacturing, involving the assembly and modification of components. Supervising the assembly of airframes and the installation of engines, instruments and other equipment.

Participating in flight test programmers to measure take-off distances, rate of climb, stall speeds, maneuverability and landing capacities, resolving issues that arise during the design, development and testing processes. maintaining aircraft for full operation, involving regular inspections, maintenance and servicing, measuring and improving the performance of aircraft, components and systems and modifying designs to improve safety features or minimize fuel consumption and pollution, developing repair procedures, working out and managing schedules for repair and maintenance

AGRICULTURAL CONSULTANT JOB

An agricultural consultant or adviser, like any consultant, is a professional problem-solver, who researches and finds solutions to clients' problems. Clients may be farmers, growers, landowners, conservation organizations, public bodies and other agricultural businesses in manufacturing and services. Agricultural consultancy and advisory work is principally split into two distinct but interrelated streams, technical consultancy - providing specialist advice on agronomy, nutrition, livestock, the environment and conservation, waste management and other technical applications.

Business consultancy - involving business planning, personnel management, and estate and financial management advice for agricultural businesses and farms. Consultants and advisers must be aware of the business and legislative implications of their advice. The exact nature of work activities varies depending on the type of service offered (e.g. business or technical consultancy) and the type of employer (e.g. private consultancy or charity).

Assisting clients with business planning, planning applications, government grant applications, legislative advice, and new business ventures, collecting and analyzing data, crop yield and financial reports to measure performance, preparing or modifying business or operating plans, solving problems and creating solutions, including organizing and conducting field trials, and produce marketing. Organizing presentations, demonstrations, training, and farm walks for clients, colleagues, partnership organizations, professional bodies and other interested groups.

Work activities commonly carried out by agricultural consultants and advisers typically include communicating effectively, both in writing and orally, with clients, colleagues and members of the public, writing advisory leaflets, technical notes and possibly press releases and articles, marketing and promoting consultancy services to new customers, whilst maintaining existing client relationships, researching and keeping up to date with any relevant developments in agriculture.

ARBORICULTURIST JOB

An Arbor culturist cultivates and manages trees, hedgerows and shrubs and also provides information and advice on specific tree-related issues. Arbor culturists who do only hands-on tree and shrub maintenance may be called arborists. The work is undertaken in both rural and urban settings and includes all aspects of felling, preserving, planting and protecting trees, sometimes using heavy equipment.

There is an increasing focus on maintaining a safe relationship between the trees, their immediate environment, and the general public. Arbor culturists usually specialize in a particular area of work, such as: tree climbing and maintenance tree preservation and conservation parks and gardens, planning and tree survey and inspection. An arborist works at a practical level and is involved in: planting trees and shrubs.

Undertaking thinning and tree surgery using a range of equipment. Undertaking groundwork using a chainsaw and a chipper. Visiting a range of sites. An Arbor culturist could well be involved in the same activities as an arborist, but works at a supervisory/managerial level and will also be involved in the following. Selecting plants and designing landscaping schemes. Applying knowledge of tree biology for effective tree maintenance. Following and negotiating clients' requirements.

Managing tree care and tree planting contracts. Carrying out tree inspections and surveys. Producing mortgage reports. Reviewing and responding to planning applications. Providing training. Conducting site inspections. In urban areas, the work involves improving the relationship between the environment and urban development through activities such as reclaiming abandoned industrial sites. Pruning tree growth away from electrical cables and public access routes. Developing practical solutions to environmental issues. Advising on trees for development sites.

ARCHITECT JOB

An architect works in the construction industry designing new buildings and the spaces around them, working closely with users, clients and officials to make sure that projected designs match the needs of these groups. Architects work on new buildings, develop groups of buildings in area regeneration projects, design alterations to existing buildings, and advise on the restoration and conservation of old properties.

On every project, architects work closely with other professionals, including engineers and surveyors, to make sure that their buildings meet the necessary standards. They also work closely with construction specialists on site and oversee projects from beginning to end. Architects are involved from the earliest stages of a building project, from site selection through to completion. They remain actively involved throughout each project as their ideas and plans are turned into reality. They work closely with contractors on site, ensuring that works are carried out to specific standards and that any problems that arise are quickly resolved.

Consulting with other professionals about the design of an environment. Preparing and presenting design proposals to the client. Using IT in design and project management, specifically software packages such as Auto Cad and Ketchup. Advising the client on the practicality of their project. Keeping within financial budgets and deadlines. Producing detailed drawings from which castings are made. Preparing tender applications and presentations. Negotiating with contractors and other professionals.

Preparing planning applications coordinating the work of contractors. Making site visits to check on progress and ensuring that the project is running within the agreed timescale. Solving problems that might occur during building carrying out defect inspections. Through all these activities, architects need an understanding of the complex processes of design and construction to build socially and ecologically sustainable cities and communities

ARMED FORCES OFFICER JOB

Operational officers in the armed forces lead the fighting arms. They direct and operate technically advanced fighting systems on land, at sea and in the air, and command people in the front line of battle. Responsibilities cover the training, fitness, operational effectiveness and welfare of everyone in the unit so they reach and maintain a very high level of competence and readiness to fulfil their defence and peacekeeping purposes.

The officer's primary responsibility in operations, which are often dangerous, fast-moving and confused, is to command, lead and inspire service personnel. An operational or combat officer in the armed forces is first and foremost a leader who must lead and manage a team of fighting specialists, developing their skills to a very high level of competence and readiness. Typical activities include taking responsibility for the welfare, morale and motivation of subordinates.

Communicating effectively to one's unit, colleagues with other roles and responsibilities, and professional and community groups, both orally and in writing, through briefings, operational reports and presentations. Taking responsibility for one's own personal and professional development. At base or on exercise training and developing subordinates of all ranks and bringing them to a high state of operational readiness training new recruits in basic skills.

Instructing personnel of other ranks and preparing them for promotion assessing the effectiveness of training. In battle and other operations identifying objectives and assessing ways of achieving them. Motivating and leading subordinates to achieve objectives, often in difficult and dangerous conditions. Preparing new or modifying operational strategies and plans. Allocating equipment, manpower and resources effectively to achieve objectives. Keeping ships, aircraft, vehicles, weapons and other equipment operational.

ART ADMINISTRATOR JOB

An arts administrator plans and organizes events run by arts and cultural organizations such as theatres, galleries, museums arts festivals and centers dance companies community and disability arts organizations local authorities. Arts councils and regional arts boards also employ arts administrators. An administrator in a small organization may perform a variety of functions ranging from marketing and booking to finance and insurance matters. In larger organizations they may specialize in specific administrative areas such as programming, front of house management, public relations, marketing, education and sponsorship. Experienced arts administrators may provide consultative support at managerial levels.

Arts administrators' roles vary a great deal between organizations, but typical work activities may include planning and organizing logistics related to events, buildings, performers/artists and other personnel. Using skills in arts-related law, accountancy, press liaison and public relations. Working to secure funding for venues or specific events. Writing, or contributing to, publications which accompany arts-related events and activities.

Arranging performances, artists, venues, security, catering and sale of tickets. Administrative, marketing and office management duties. More specific tasks might include marketing a performance or event through direct mail, advertising, and use of a website, producing posters or publicity leaflets and attracting media coverage. Planning and managing budgets. Programming and booking performances and events, including arrangements for tours in the and abroad.

Development of new projects and initiatives in consultation with arts professionals and key stakeholders (e.g. local education authorities, local government and communities venue directors and regional arts boards). Taking responsibility for property functions, such as access, fire and safety precautions and general maintenance. Selecting and training staff and negotiating contracts ensuring corporate and legal requirements are complied with and reporting to the board of directors. At a more senior level, there may be some involvement in strategic planning and management decisions.

AUTOMOTIVE ENGINEER JOB

Automotive engineering is concerned with the design, development and production of vehicles and their component parts. Automotive engineers may specialize in a wide variety of areas including power train (body, chassis and engine systems), electronics and control systems, fuel technology and emissions, fluid mechanics, aerodynamics and thermodynamics. Alongside an excellent knowledge of the engineering principles relating to their field, automotive engineers must understand and be able to use a range of new technologies in order to keep pace within a fast-moving and forward-thinking industry.

Automotive engineers usually work in multidisciplinary teams to develop land-based vehicles. Their roles combine engineering expertise with management/leadership skills and their work directly influences a company's competitive edge and hence its profitability. Exact responsibilities depend on the particular area of specials chosen and which of the three main stages of development an engineer works to support: design, research and development, or production.

However, typical responsibilities include: designing and producing visual interpretations of components and parts, using computer-aided design packages and paying attention to issues of safety, reliability, economy and environmental impact. Deciding on the most appropriate materials for component production. Building prototypes of components, developing test procedures and conducting tests using software packages and physical testing methods. Analyzing and interpreting technical data for reports and presentations and acting as a consultant on any subsequent issues or queries from clients.

Providing technical support to relevant internal departments such as sales and marketing. Applying mechanical, thermodynamic, pneumatic, hydraulic and electrical principles to resolve engineering problems and find appropriate solutions. Reviewing and revising design and/or production processes in response to feedback from colleagues or clients, safety concerns, quality issues, etc. liaising with suppliers and handling supply chain management issues. Implementing new technologies to support the design, development and production processes.

BANKER JOB

A banker is responsible for establishing and maintaining positive customer relationships, planning and delivering effective sales strategies and monitoring the progress of new and existing financial products. Bankers may work as managers in high street branches, providing operational support on a day-to-day basis, or in more specialized posts in corporate or commercial departments at area, regional or head offices.

Banks operate in a fiercely competitive marketplace where change is common. Products and services must develop to satisfy the expectations and demands of customers. Working with staff and customers to achieve targets has become a major part of the role. Responsibilities and work activities may vary between retail and corporate and commercial banking. Most retail bankers work in high street branches, dealing with both private and corporate customers, while some work in regional or head offices. Bankers who work with commercial or corporate customers may be based in branches or may work from specialized area or regional offices.

Bankers with area and regional responsibilities adopt a strategic role and, while retaining overall accountability for service and product delivery, often delegate supervision of day-to-day operations to staff in branch outlets. Responsibilities for both retail and corporate and commercial bankers may include. Implementing the delivery of sales strategies and targets and motivating employees to meet and surpass these. Establishing and maintaining effective relationships with new and existing customers, establishing their needs and advising on the suitability of services. Visiting business customers and attending meetings and conferences with them and other professionals.

Managing and supporting staff and facilitating appropriate continuing professional development. Communicating, implementing and monitoring compliance with corporate standards and procedures. Processing data to produce accurate facts, figures and reports. Evaluating new and renewal lending proposals, negotiating terms with customers and, where appropriate, submitting proposals to the credit department for approval. Assuming overall accountability for products and services, such as consumer lending, current account transactions, unsecured loans, overdrafts, credit cards and personal loans. Networking with appropriate professionals. Representing the bank within the wider community.

BIOMEDICAL ENGINEER JOB

Biomedical engineers apply engineering principles and materials technology to healthcare. This can include researching, designing and developing medical products, such as joint replacements or robotic surgical instruments; designing or modifying equipment for clients with special needs in a rehabilitation setting; or managing the use of clinical equipment in hospitals and the community. Rethinking the design until it works correctly, assessing the potential wider market for products or modifications suggested by health professionals or others, approaching marketing and other industry companies to sell the product.

Biomedical engineers can be employed by health services, medical equipment manufacturers and research departments/institutes. Job titles can vary depending on the exact nature of the work as well as biomedical engineer you are likely to come across bioengineer; design engineer clinical engineer and rehabilitation engineer. Work activities vary, depending on where you work and the seniority of the post, but typically involve using computer software and mathematical models to design, develop and test new materials, devices and equipment.

This can involve programming electronics; building and evaluating prototypes troubleshooting, liaising with technicians and manufacturers to ensure the feasibility of a product in terms of design and economic viability, conducting research to solve clinical problems using a variety of means to collate the necessary information, liaising closely with other medical professionals, such as doctors and therapists, and with end-users (patients), discussing and solving problems with manufacturing, quality, purchasing and marketing departments, arranging clinical trials of medical products.

Writing reports and attending conferences and exhibitions to present your work and latest designs to a range of technical and non-technical audiences, meeting with senior health service staff or other managers to exchange findings, dealing with technical queries from hospitals and GPs and giving advice on new equipment, testing and maintaining clinical equipment, training technical or clinical staff, investigating safety-related incidents, keeping up to date with new developments in the field, nationally and internationally.

BOOKSELLER JOB

The main role of a bookseller is to sell books. A successful bookseller is able to work with a variety of customers, helping them locate what they are looking for, and offering advice on other products available. The work is largely based on the shop floor. Booksellers need to be familiar with, and be able to promote their stock. They use mainly electronic search methods to locate and order books.

The exact nature of the job may differ depending upon whether it is based in a specialist bookshop or a non-specialist shop, where books may form only part of the stock. Dealing with enquiries and identifying customer needs. Offering advice, where appropriate. Undertaking bibliographic work to identify and locate titles (some printed sources may be used but, more typically, this will involve electronic searches using a computer).selling to a variety of customers. Handling payments - in many shops, this will require the use of electronic point of sale (EPOS) technology. Setting budgets. Processing customer orders.

Processing book reservations. Dealing with mail order, email and web-based orders, although this will only apply in certain businesses. Processing book deliveries and returns. Stock-checking books and, depending on the shop, other merchandise. Buying from catalogues and publishers' representatives - the extent to which bookselling staff are involved in buying stock varies a great deal from shop to shop. Negotiating prices with sellers. Creating in-store and window displays.

Undertaking general housekeeping, such as unpacking, stock replenishment and tidying. Teaching and library staff on set texts in academic shops. With other external account holders, for example schools, councils, and companies. Reviewing sales performance and meeting sales targets. Helping with book events, including organizing talks, signing sessions and reading groups. With increased responsibility, the role will become more operations and business-orientated. For those at higher levels, the work will also involve. Dealing with staffing issues and training needs.

BROADCAST JOURNALIST JOB

Broadcast journalists are responsible for investigating, gathering and reporting on news and current affairs issues. They are expected to present this information in a fair, balanced and accurate way through news bulletins, documentaries and other factual programmers for radio and television broadcast. Defines broadcast journalism as 'the collection, verification and analysis of events which affect people'. The work of a broadcast journalist shapes people's perceptions of the world in which they live and therefore has a far-reaching impact.

Broadcast journalists can fill a number of roles within the media including editor, reporter, presenter/news anchor, and correspondent. Although exact duties and responsibilities will vary from role to role and between radio and television, broadcast journalists will generally be involved in many of the following duties, on a daily basis. Generating ideas for stories/features and following leads from news agencies, the police, the public, press conferences and other sources. Pitching ideas to editors and commissioners.

Researching and collating evidence and information to support a story using relevant information sources (internet, archives, databases etc). Writing scripts for bulletins, headlines and reports which adhere to legal and contractual guidelines. Selecting appropriate locations, pictures and sound and exercising editorial judgment on the best angle to approach a story from. Identifying necessary resources and deploying/managing technical crews for location shoots, including sound operators and camera crew.

Providing directorial input, advising crews on what to film or record. Using portable digital video (DV) cameras and other equipment to shoot material and appropriate editing software to produce complete packages for broadcast. Preparing and presenting material 'on air' for both pre-recorded and live pieces. Identifying potential interviewees, briefing them, preparing interview questions and conducting both live and recorded interviews. Preparing timings for each news item and monitoring these during broadcast. Deciding on the running order for bulletins and making any necessary changes during broadcast. Developing and maintaining local contacts and assuming a public relations role.

BUILDING CONTROL SURVEYOR JOB

A building control surveyor ensures that building control regulations on safety, health, energy conservation and disability access are observed in the planning and construction stages of new buildings and most property extensions and conversions. On complex projects, building control surveyors may be involved at the pre-application stage, to offer advice on design and safety issues. Building control surveyors use their professional skill and judgement to offer advice on acceptable solutions to meet the statutory requirements of regulations.

After the work has started, they make site visits at various stages to ensure that the construction is being properly carried out. Building control surveyors advise and make judgments on building proposals. Applications are normally paper-based forms but they may also be submitted via email. Once received, surveyors check the applicant's plans to ensure that they comply with building regulations. At this stage, the work may involve asking the client for further details issuing conditional approval, subject to other steps being included in the process issuing approval for the work to commence.

During the various stages of the construction process, building control surveyors conduct site inspections to check that work is being carried out satisfactorily. The applicant or the applicant's builder will inform or consult the surveyor at various stages of construction, for example before pouring concrete foundations at the excavation stage. Before covering up damp proof courses at least five days after covering up new drains and roof timbers. At least five days before occupying the building, or when work is finished. The work also involves and communicating with statutory bodies, highways authorities.

Calculating the fee to be charged to the client. Keeping up to date with current regulations. Providing a completion certificate when the building work is satisfactorily completed. Prosecuting builders if non-compliance has occurred, although this is a last resort. On more complex projects, the building control surveyor may be involved at the pre-application stage to advice applicants on design issues and suggest alternatives that may help to reduce the risk of delays and save costs. Building control surveyors in local government may also be involved in approving demolitions and carrying out surveys of potentially dangerous buildings.

BUSINESS IN INSURANCE

The success of a business, whether it's a tiny enterprise run out of a basement or a large corporation, is largely dependent on hard work and ingenuity. However, no matter how industrious you are, one disaster can wipe out all your profits and even destroy your business. The key to making sure that all the effort and money you have invested in a business doesn't disappear when a disaster strikes is to protect it with the appropriate insurance.

The opening of the Indian Insurance Industry in 1998 marked a new era for the Indian insurance sector. A proliferation of new entrants, mainly in the form of joint ventures with foreign insurers, changed the competitive landscape substantially. The new entrants brought with them innovative product designs and creative distribution strategies, which led to rapid growth in premium income over the past few years. Five years after the opening of the insurance sector to private players, foreign insurance majors are making a beeline for the Indian insurance market. That is because India is turning into one of the top markets in Asia.

We can thus see a clear growth on both the supply side as well the demand side for insurance products and services. The entry of the private players has widened the product range and a lot of choice is now available to the with the Indian consumer. For a consumer, it is a difficult task to take an informed decision as he has neither the required knowledge nor the time to continuously track the market. Thus, there is a need for insurance professionals who will understand the customers' financial asset protection needs and develop and deliver appropriate products and services.

The main challenge is that this special caliber, the new age insurance professionals, is an emerging tribe who are endowed with certain specific attributes. The accelerated demand for this category calls for specific training efforts to make them productive. The need of the hour is to evolve a program which blends knowledge, skill and application so that students, who undergo this program, become Insurance professionals and are industry ready on day one. They will be sought after not only by the organizations who are offering insurance services but also by the individuals who need this support.

CALL CENTRE MANAGER JOB

The manager of a call centre (now increasingly called a contact centre) is responsible for the daily running and management of a call centre through the effective use of resources, with responsibility for meeting, and possibly setting, customer service targets and planning areas of improvement or development. Call centre managers ensure that calls are answered by staff within predetermined time scales and are dealt with properly.

Call centre managers liaise with the businesses for which the centre provides services, as well as with the third parties who supply products to the centre. They co-ordinate and motivate call centre staff and may also co-ordinate staff recruitment. There are two main types of call centre - inbound and outbound (some centers may incorporate both): inbound centers receive calls from customers and clients, e.g. queries, requests, orders and complaints, outbound centers contact potential customers and clients with the aim of gathering information or selling a product.

Generally speaking, tasks will involve setting and meeting performance targets for speed, efficiency, sales and quality. Planning and managing change. Managing the daily running of the call centre. Liaising with supervisors, team leaders, operatives and third parties to gather information and resolve issues. Maintaining an up-to-date knowledge of industry developments and involvement in or membership of networks. Monitoring random calls to improve quality minimize errors and track operative performance. Planning and developing staff recruitment, including wording vacancy advertisements and liaising with HR staff.

Reviewing the performance of staff, identifying staff training needs and planning training sessions. Recording statistics, user rates and the performance levels of the centre, and preparing reports. Handling the most complex customer complaints or enquiries. Organizing staffing, including shift patterns and the number of staff required meeting demand. Coaching, motivating and retaining staff and co-coordinating bonus, reward and incentive schemes. Forecasting and analyzing data against budget figures on a weekly and/or monthly basis. Developing, implementing and reviewing core responsibilities and tasks. Analyzing performance statistics and making decisions on the basis of these statistics; improving performance by raising efficiency and sourcing new equipment to enable this, e.g. new dialing products.