CIVIL SERVICE ADMINISTRATOR JOB

A civil service administrator will work within one of the 170 civil service departments throughout the UK which, collectively, employ just fewer than half a million people. Civil service departments work closely with the government to formulate policies. These policies are then delivered by government agencies. Since the function of the departments of the civil service varies greatly, so too will the role of administrator.

You will, however, have the opportunity to contribute proactively to political affairs and, whichever department you are based in, you will work closely with a team to ensure a high quality of services are delivered. The tasks involved will vary greatly according to the department in which you are based, but generally are likely to include some or all of the following activities formulating and implementing policies. Using excellent customer service skills to deal with service users be they other civil servants, members of the public or other organisations.

Interpreting and applying complex written information relating to policies and procedures. Managing and working efficiently with resources, often on a limited budget. Taking an impartial interest in economic and political issues using communication skills, both oral and written, to explain often complex information to colleagues and members of the public. Achieving and delivering results within deadlines.

Working quickly and under pressure, often according to complex rules and procedures. Producing high-quality materials and reports. Researching and carrying out analysis relating to particular areas of economic or political interest. Providing evidence, based on research, and delivering findings to senior staff members, this may eventually feed into future policy work.