The balance of administrative and managerial duties undertaken will typically depend on the size of organisation: in a smaller organisation, the office manager could be responsible for arranging meetings and typing documents in a larger organisation these duties would be taken up by the administrative personnel and the office manager's role would be more organisational/supervisory in nature.
In general, tasks typically involve: arranging travel; organising meetings and appointments. Delegating work and workload planning. Ordering stationery; dealing with post and emails. Writing reports supervising the work of clerical and secretarial staff, monitoring the workload and work rate. With members of the senior management team. Keeping personnel records.
Organising the recruitment of new staff chairing meetings. Controlling the office budget dealing with complex queries and complaints on the telephone, by email and in person conducting appraisals and maintaining appraisal records; administering payroll systems. Discussing problems with staff; dealing with a wide range of human resource issues. Meeting with senior managers to review office performance. Ordering office furniture; organising office maintenance and repair work.
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